Channel 101

Channel 101 is dedicated to informing you about your DISH Network system, billing statement, and many other things. You, the viewer, can now take time to focus on particular sections that you need more information on. You will be able to digest the information more efficiently, as opposed to having to sit through the entire content line-up at once waiting for the information that you need. You also have the chance to make your voice heard with the customer survey function.

Customer Support Application

Want to simplify your work, save time and eliminate paperwork? You can do all these things and more with DISH Network’s Customer Support Application.

View your bill, pay your bill and set up credit card autopay on your TV
Take a peek at your billing information or get answers your most frequently asked questions. Make a safe and secure payment by using the one-time payment option or set up auto-pay to automatically pay your bill monthly. Kick back, relax and forget about checks, stamps and paperwork!

Upgrade your Account
Never wait on hold to service your account again! Add channels such as movie package subscriptions or great interactive games from dish home. You can also subscribe to DISH Network’s viewing guide, “DISH Entertainment Magazine” (DEM), and stay informed of entertainment news and listings each month.

Order History

The Order History application will allow the customer to check the status of all ordered/purchased goods (with exception of PPV orders & upgrades through CSA) made through their receiver (3900, 4900, 111, 301, 311, 322, 501, 508, 510, 522, 625, and 942) from any vendor. Purchased items will include items ordered from commerce partners to include, but not limited to, electronics, CD's, DVD's, flowers, food, clothes, gift certificates, coupons etc.

Remote Help

New Remote Help available on dish home interactive TV! An exciting new application has been launched to help you setup your remote control. With this application, you are given step-by-step instructions to program your DISH Network remote control to operate your TV.

Benefits: Quick & Easy, No need to contact DISH Network Customer Service and Always available!

To access Remote Help:
1. Tune to channel 100 or press the dish home button on your remote
2. Select 1' for Customer Service
3. Select 2' for Remote Help

Customer Information

Displays the Residential Subscriber Notice and the DISH Network Privacy Policy via customers Set-Top-Box. Allows customers to read customer information if they didn’t keep this information at the time of installation.